Privacy Policy

Effective March 2025

Introduction

At Qelmorix Studio, we respect the privacy of our collectors and visitors. This policy outlines how we handle personal information collected through our website and studio operations. As a boutique practice, we do not engage in data mining or third-party advertising sales. Your information is used solely to facilitate your relationship with our studio.

What we collect

We collect information that you voluntarily provide to us, such as your name, email address, and shipping address when you inquire about a print or join our mailing list. We also collect basic technical data through cookies to improve website performance, such as your IP address and browser type. This data is anonymized and used for internal analytics only.

How we use it

Your information is used to process orders, manage licenses, and send occasional studio updates. If you have purchased a print, we maintain a record of the transaction to verify the authenticity of your piece for future resale or insurance purposes. We do not share this data with outside parties except for the purpose of shipping and payment processing.

Retention

We retain transaction records indefinitely to provide lifelong support for our archival prints. General inquiry emails are typically deleted after two years of inactivity. You may request the deletion of your personal data at any time by contacting us at [email protected].

Your rights

Under South African and international law, you have the right to access, correct, or delete your personal information. You also have the right to object to our processing of your data. We are committed to transparency and will respond to any data-related requests within 30 days.